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Oops I put my support license on a test site

Posted: September 4, 2015 at 7:40 pm


denise

September 4, 2015 at 7:40 pm

What do I have to do to remove the support license from my test site? I just read(too late) not to use the key on a temp site…. I am ready to go live on my regular site now that I am happy with how I have everything setup, and I wanted to migrate my key over to its proper home.

Thanks!


Tony

  • Support Staff

    •

September 7, 2015 at 5:57 am

Hi Denise,

On your test site simply remove the key from Event Espresso -> General Settings and save with a blank field.

I noticed you have requested a reset so I’ve done that for you, although the key may re-assign to your test site if it is use there, if so just request another reset from your account page and we will reset it again.

The support post ‘Oops I put my support license on a test site’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 8 years, 8 months ago ago

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