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One event not recording registrations

Posted: January 22, 2014 at 4:44 pm


lmsalim

January 22, 2014 at 4:44 pm

FYI- WP 3.8, EE 3.1.36.2.P with MER, upgraded.
All of my events are paid, except waiting lists.

One of my events is, for some odd reason, not recording registrations. It *was* sold out but someone canceled, so I manually changed their payment status to ‘canceled’. That opened up their spot in the event.

However, if you try to register for that last spot, it doesn’t take you to the payment overview page. It just says you’re confirmed (but they don’t show up on my attendee lists, not even as ‘incomplete’).

It’s acting as if it were a no-cost event or waiting list. I checked to make sure that Event Status is set to Public and not Waitlist and that the price is not zero.

None of my other events are doing this. When I try to register for it along with other ones, it shows up in the cart with the others. I enter info into the forms in /?regevent_action=load_checkout_page but then when I advance to payment overview (/?regevent_action=post_multi_attendee), the problematic class is not there.

This is the one: http://abqoldschool.com/register/?ee=292


Josh

  • Support Staff

January 22, 2014 at 6:56 pm

Hi there,

There’s an update ( Event Espresso v. 3.1.36.3 ) that fixes this issue.


lmsalim

January 30, 2014 at 2:23 pm

Thank you!

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