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Alberto Cabodi
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September 23, 2014 at 11:40 am
Hi there,
plugin manager informs me to update EE to 4.4.2.p, but one click update isn’t working tellin me the following message:
A new version of Event Espresso is available. View What’s New with version 4.4.2.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
I have a developer license and I’m currently using just one key of the five I own.
What can I do?
Thank you.
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Lorenzo Orlando Caum
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September 23, 2014 at 2:20 pm
Hello,
I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.
Please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Scroll down to the bottom of the page and locate the area for Support License. Now copy the existing key. Then erase the existing key and click on Save Options. After the page refreshes, scroll back down to the Support License area and paste your support license key and click on Save Options.
These steps will refresh your Support License Key for Event Espresso.
—
Lorenzo
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Alberto Cabodi
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September 24, 2014 at 3:53 am
Thank you Lorenzo,
now it works perfectly.
Alberto
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