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On Screen Messages During Checkout

Posted: February 4, 2020 at 9:40 am


RaspberryCom

February 4, 2020 at 9:40 am

Is there a way to edit the onscreen messages during checkout such as the message when the card is declined??

Thanks


Tony

  • Support Staff

February 4, 2020 at 9:51 am

Hi there,

Usually, when a card is declined EE displays the error message directly from the processor meaning you can’t change those strings.

Which payment method are you using?


RaspberryCom

February 4, 2020 at 1:45 pm

Thanks Tony — we are using STRIPE. Will let them know.

Thanks for clarifying.
Donna

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