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Jason Houston
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June 12, 2013 at 10:38 am
I need to display in the email receipt how many tickets the buyer has purchased. Has the shortcode for this been created?
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Jonathan Wilson
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June 12, 2013 at 11:07 am
Hi Jason,
Yes, you can use the [ticket_qty] email tag to display the number of tickets.
There are more here: https://eventespresso.com/wiki/custom-email-tags/
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Jason Houston
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June 12, 2013 at 11:39 am
Great! Thank you very much!! Great Plug-in!
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Jason Houston
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June 19, 2013 at 10:28 am
Hello, I have used the
[ticket_qty] shortcode in my email confirmation but it simply prints [ticket_qty] instead of the # of tickets purchased. I have the ticketing addon enabled. Can you help?
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Josh
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June 19, 2013 at 12:09 pm
Hi Jason,
Can you check on a few things:
Which version of Event Espresso and the ticketing add-on are installed?
When you go to the edit the email, is it in Visual mode or text mode?
This information will help us investigate what’s going wrong.
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Jason Houston
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June 20, 2013 at 8:46 am
My version of the Ticketing add-on is 2.0.9
I have entered the shortcode in Text mode. It looks like the other shortcodes in the email but is not functioning.
Thank you for your help
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Josh
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June 20, 2013 at 9:56 am
Hi Jason,
Can you let us know which version of Event Espresso is installed as well?
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