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ImagingAcademy
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May 18, 2022 at 11:14 am
how do I set up a notification email so that when someone registers I’m notified?
How do I change the text in the confirmation email to the customer?
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Tony
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May 19, 2022 at 4:42 am
Hi there,
how do I set up a notification email so that when someone registers I’m notified?
For the most part, the default setup for Event Espresso should already notify the admin of Approved registrations, may I ask are these free or paid tickets?
Do you want a notification only if a user completes and pays (if required)?
Or for example, do you also want an email if they selected an offline payment method such as Invoice?
How do I change the text in the confirmation email to the customer?
This depends on the specific message type being sent, I can add more details on this one I have the answers for the above, but for the most part:
Event Espresso -> Messages -> Default Message Templates.
The ‘Registration Approved’ message type is listed there and you’ll notice is has multiple ‘contexts’ (Event Admin, Registrant, Primary Registrant) each of those can be edited independently.
For more details on message contexts, see: https://eventespresso.com/wiki/messages-system-working-with-message-contexts/
Clicking to edit the ‘Registrant’ context for that specific message type allows you to change the details sent to the customer when the ‘Registration Approved’ message type is triggered:
https://monosnap.com/file/3DoD0cXfljqii1LCGaehktkiJqm4At
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ImagingAcademy
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May 19, 2022 at 1:29 pm
This reply has been marked as private.
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ImagingAcademy
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May 23, 2022 at 9:50 am
This reply has been marked as private.
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Joao Victor
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May 24, 2022 at 6:41 pm
Hi Matt!
We are sorry to delay with this.
I spit your message in different parts to clarify each part:
The system is not sending an email notification when someone registers. They are paid registrations. We need to be notified as soon as someone registers for our courses whether they choose invoice or pay with authorize.net
If you want to receive an email every time a payment is received, you need to put the email under the “Payment Received” on Event Espresso > Messages > Default Message Template > Payment Received > Edit Event Email
Then click on the [/] icon to add dynamic data (admin email for example).
[/] Icon Screenshot
Secondly, it is not allowing us to edit any attendees but Attendee 1. thirdly we need to understand how to change the generic email sent to registrants.
Make sure you are going to the Registration > View/Edit Contact
Edit Contact Screenshot
Remember that only Administrators can edit/update attendee’s profiles.
Let me know if it helps!
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