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Nothing in your Event Queue

Posted: April 18, 2014 at 9:46 am


DeLon Stradford

April 18, 2014 at 9:46 am

Please help.
When I choose my first ticket option, regardless of qty. it goes to a page that says “Nothing in your Event Queue”. Here’s the link: Click Here

My event is live and I really need to fix this. It was working fine 2 days ago.


DeLon Stradford

April 18, 2014 at 9:48 am

I forgot to mention, the problem only occurs when I select the “Tax Day Special – 20% off (GALA ONLY)” ticket.


Tony

  • Support Staff

April 18, 2014 at 10:23 am

Hi,

That ticket option works fine for me using Chrome, FireFox and IE http://take.ms/iQf9o

Are the specific steps needed to reproduce this?


DeLon Stradford

April 18, 2014 at 10:31 am

It appears the the problem only occurs in Internet Explorer.
The basic steps are:
http://csaalumniassoc.org/
then click the “CSAAA Events” link on the right.

All ticket options are resulting the same.


Josh

  • Support Staff

April 18, 2014 at 12:03 pm

Hi DeLon,

It appears that the site is being loaded through an iframe
where http://csaalumniassoc.org/ is an iframe that loads up http://www.visualemix.com/new-csaaa/

This might work in some browsers, but may also fail in others. We generally recommend installing Event Espresso onto the site where it will be used instead of trying to load it from another site via an iframe. Also, please update to Event Espresso 4.2. 4.1.9.1 had a few unrelated issues that have since been ironed out.

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