Support

Home Forums Event Espresso Premium not controls using the "salient" theme

not controls using the "salient" theme

Posted: March 26, 2014 at 12:03 am


Watchman Monitoring

March 26, 2014 at 12:03 am

I just setup EE4 on our site:

https://www.watchmanmonitoring.com/

but when I got to https://www.watchmanmonitoring.com/events/business-development-session-saturday-march-29th/ there are no calendar controls.

I can’t tell if it’s somehting with theme, or if I missed a setup step.

Ideas?


Watchman Monitoring

March 26, 2014 at 12:03 am

Sorry – no registration controls..


Dean

March 26, 2014 at 3:54 am

Hi,

Have you translated the plugin at all, even just to change English to English terms?


Watchman Monitoring

March 26, 2014 at 7:10 am

Hi! No, I simply installed EE4 and started playing.

I can see the register button here:
http://www.watchmanmonitoring.com/events/


Tony

  • Support Staff

March 26, 2014 at 8:22 am

Hi,

Unrelated to your issue but as you are using W3 Total Cache you will need to exclude Event Espresso’s pages from caching.

With W3 Total Cache you do this via Performance -> Page Cache.

Find the option ‘Never cache the following pages:’ and input:

/events/
/registration-checkout/
/transactions/
/thank-you/
/registration-cancelled/

There, then save the options and rebuild (empty) the caches.

Regarding the ticket selector not being displayed, could you temporarily disable all Non-EE plugins, flush the permalinks (go to Settings -> Permalinks, make no changes and click Save) and then reload the single event page please, is it now displaying the ticket selector?

If it is, activate each plugin one by one and reload the single event page each time to find which plugin is causing this so we can investigate further.

If not also try temporarily switching to one of the default themes such as twenty-fourteen to see if that resolves it. You can also do this using a plugin called Theme Test Drive so that you do not need to actually switch the theme over to check.


Watchman Monitoring

March 31, 2014 at 6:33 pm

Hey – I’m back from a trip.

I need google calendar functionality, so will be downgrading to try EE3.

You can close this ticket.

The support post ‘not controls using the "salient" theme’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso