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Not able to change ticket time or ticket sale end date.

Posted: January 12, 2016 at 4:05 pm


Sean Firth

January 12, 2016 at 4:05 pm

I am not able to change the end time of my event. I am also not able to set the date ticket sales ends which means I cannot sell tickets. I am putting on a last minute event so need this up ASAP.


Lorenzo Orlando Caum

  • Support Staff

January 12, 2016 at 4:34 pm

Hi Sean,

I replied to your email earlier and I’m also posting here.

We ran into an issue with the temporary login so I could not view your WP dashboard and I also shared some information to get a jump start on troubleshooting.

Please go ahead and reply to that email.

Thanks


Lorenzo


Josh

  • Support Staff

January 13, 2016 at 5:41 pm

If anyone else runs into this issue and just so happens to be running the “Beaton” theme, you can add this fix to your site:

add_action( 'load-toplevel_page_espresso_events', 'wize_ly_dont_load_scripts_on_ee_admin' );

function wize_ly_dont_load_scripts_on_ee_admin() {
    remove_action( 'admin_enqueue_scripts', 'wize_admin_script' );
    remove_action( 'admin_enqueue_scripts', 'wize_admin_style' );  
}

You can add the above to a functions plugin or into your WordPress theme’s functions.php file.

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