Support

Home Forums Event Espresso Premium Non logged in users cannot register

Non logged in users cannot register

Posted: June 24, 2014 at 5:22 pm

Viewing 4 reply threads


Marcelle

June 24, 2014 at 5:22 pm

WP 3.9.1
EE 4.2.6
events.wordandbrown.com

Hello,

A logged in admin is able to register for an event; however, after logging out and clicking to register for an event, they are given the following error:

“Nothing in your Event Queue

You need to select at least one event before you can proceed with the registration process.”

Is this a known issue?


Marcelle

June 24, 2014 at 5:24 pm

Added note – I used theme test drive and it’s hit or miss. Twenty Twelve works, but everything else doesn’t.


Lorenzo Orlando Caum

  • Support Staff

June 24, 2014 at 7:34 pm

Hi Steve,

The theme test drive lets you preview other themes as a WordPress admin while your website visitors let see your original theme.

With that mentioned, registration works if you are logged in but does not if you are logged out?

This sounds like it could be cause by a caching plugin/service. Did you recently have one running on your site?


Lorenzo


Marcelle

June 25, 2014 at 2:22 pm

Yep – I found another thread on this saying it’s related to WP Engine caching. I’m going to see if that fixes thing.


Lorenzo Orlando Caum

  • Support Staff

June 25, 2014 at 3:04 pm

I use WP Engine. Ask their support team to setup no-cache rules for the Event Espresso critical pages:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/


Lorenzo

Viewing 4 reply threads

The support post ‘Non logged in users cannot register’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso