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No Tool Tips – EE4

Posted: September 3, 2014 at 1:04 pm


Frank Knippenberg

September 3, 2014 at 1:04 pm

I updated to both the current version of EE4 and the Calendar today – and now the tool tips are not appearing when you mouseover the events.

I checked in the calendar settings to make sure they were enabled and they were but still nothing appearing.

http://theurbanartbar.com/reservations

Please advise….Thanks

Frank


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 2:26 pm

Does the same thing occur when you temporarily deactivate other plugins?

There are multiple JavaScript errors on that page:

http://cl.ly/image/1g0v3w2g3M35


Lorenzo


Frank Knippenberg

September 3, 2014 at 5:28 pm

I deactivated all the other plugins and still had the same result, no tool tips. I have done nothing to the site other than upgrade EE4 and the calendar plugin. Prior to the upgrade tool tips worked fine.


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 7:30 pm

Hi,

The calendar runs through JavaScript so broken JavaScript on the page will interfere with it. The errors are related to Google Maps. Does your theme or any plugins use Google Maps (other than Event Espresso):

http://cl.ly/image/013F3Y3L2C3k

If you aren’t sure, then briefly switch to any WordPress theme and refresh the calendar page.

Be sure to restore your plugins and theme after testing.


Lorenzo


Frank Knippenberg

September 3, 2014 at 7:50 pm

So that appears to be the problem – any thoughts on how to resolve it?


Dean

September 4, 2014 at 2:33 am

Hi,

While the maps issue is definitely something that needs attention, it looks like the tooltip issue is coming from a conflict between the tooltip code and the theme loading a JavaScript library called Isotope (used for grid like layouts).

A quick Google suggests that this is a known issue: http://craigsworks.com/projects/forums/showthread.php?tid=4342
http://qtip2.com/guides#integration.isotope

Further info regarding the map issue:

It looks like the Theme and a plugin called Form Maker are both trying to load Google Maps API (I can’t be 100% sure that it’s those but it looks like it).

You could check to see if either of those has an option to disable the maps, check the appropriate forums for resolutions or disable the plugin/theme.


Frank Knippenberg

September 4, 2014 at 4:14 pm

I disabled Form Maker and still had the same issue – Where do I find the calls for those javascripts as I can’t seem to find them anywhere – The fix looks simple I just can’t find the appropriate file to make them in.


Lorenzo Orlando Caum

  • Support Staff

September 4, 2014 at 7:46 pm

Hi,

This is the location:

/wp-content/themes/bigbangwp/javascript/jquery.isotope.min.js?ver=4.0


Lorenzo

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