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Nat J
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August 11, 2016 at 8:55 am
Hello, This was working fine yesterday, we have 46 registrations for an event and we could move people easily. Today we have 65 and now we can’t move anyone. The select new event does not populate with a list of our events and the search function says “no results found” I think this might have stopped working.
Have tried reinstalling the plugin but no change
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Josh
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August 11, 2016 at 9:29 am
Hi Nat,
The attendee mover plugin hasn’t been updated or changed since it’s initial beta release. When you type in the word “Event” does it return a list of events?
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JoeFirearms
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August 12, 2016 at 3:43 pm
I am testing this out and also am not able to see any events listed.
I am on version – Event Espresso – 4.9.7.p
And this is what i see when i click the button to change an event –
http://screencast.com/t/Jc0nsvDMY
Is there a quick fix for this?
thanks
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Josh
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August 12, 2016 at 3:53 pm
You’d have to have at least one upcoming event before you’d see something to select there.
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JoeFirearms
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August 12, 2016 at 3:54 pm
Yup i do, i have about 20. There is one tomorrow for sure, and others and nothing is showing up.
thanks
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JoeFirearms
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August 15, 2016 at 9:34 am
Any updates on this???
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Josh
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August 15, 2016 at 4:11 pm
There may be a few possible causes to what you’re seeing where it’s not displaying any events in the select box. You can rule these out one by one:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.
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JoeFirearms
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August 18, 2016 at 11:17 am
Unfortunately that is not something i can do. As it will mess up how my site works.
Any other options?
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Josh
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August 18, 2016 at 11:40 am
Option B: You set up a staging copy of your website and troubleshoot there.
Option C: You check the browser’s console (e.g. Firebug or Web Inspector) for JavaScript errors.
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JoeFirearms
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August 18, 2016 at 11:47 am
OK this is the JS error i am seeing –
Error: Option ‘ajax’ is not allowed for Select2 when attached to a <select> element.
…,”tags”],function(){if(this in c)throw new Error(“Option ‘”+this+”‘ is not allow…
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Josh
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August 18, 2016 at 12:47 pm
Can you let us know which WordPress theme and plugins are installed (since you can’t deactivate any of them, someone else might as well check to see if any of those are causing a conflict).
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ndaniel
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August 21, 2016 at 12:44 pm
I encountered the same issue – it seems that a potential plug-in conflict was Toolset Types
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Josh
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August 22, 2016 at 8:20 am
Thanks for the info. I checked into this and it turns out that the Toolset Types plugin registers an older version of the select2 script, Event Espresso uses a newer version. You can avoid the resulting conflict from the mismatch of versions by adding the following to a site specific plugin:
add_action( 'init', 'ee_remove_select2_toolset_script', 100 );
function ee_remove_select2_toolset_script() {
global $pagenow;
if (
$pagenow == 'admin.php'
&& isset( $_GET['page'] )
&& in_array( $_GET['page'], array( 'espresso_registrations' ) )
) {
wp_deregister_script( 'select2' );
}
}
Here’s a link to some information that shows how to build a site specific functions plugin.
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jwoolbright@omegafi.com
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August 23, 2016 at 7:49 pm
I am having the same problem – when I go to select an event – none are populating. The problem seems to be with the SelectEvent.php – it is using the REST API which is not installed in our instance of wordpress. I think it should use the EE php models to get the tickets out and populate the list instead of using the REST API
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Josh
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August 24, 2016 at 7:40 am
@jwoolbright,
You’ll need at least WordPress 4.4 to use the Attendee Mover add-on, because it does make use of the built-in parts of the WordPress REST API. It’s actually faster than using AJAX, so that’s one of the reasons that the developers went with the REST API.
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