Support

Home Forums Event Espresso Premium No Calendar, No First name

No Calendar, No First name

Posted: April 29, 2016 at 10:51 am


pairingsohio

April 29, 2016 at 10:51 am

We are using the Avada theme and our website is http://www.pairingsohio.com and we are not able to view the calendar and registrants are unable to sign up due to a “no first name” Please avise what to do from here.


Lorenzo Orlando Caum

  • Support Staff

April 29, 2016 at 10:58 am

Hello,

There is an error that is breaking registration checkout from your theme:

http://cl.ly/3g2t3F082T2E

Did this start shortly after you updated to the newest version of WordPress 4.5?

Please see this link for a solution:

https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list#post-8271654


Lorenzo


pairingsohio

May 7, 2016 at 8:21 am

Yes it did I have clicked the link and our site is STILL not up and running. We are a small nonprofit that does not have a “tech” staff on hand. Please walk me through how to fix this.


Tony

  • Support Staff

May 9, 2016 at 2:09 am

Hi there,

Looking at your site it looks the calendar and registrations are now working, I’m guessing you have updated Avada to the latest version?

Fixing those errors need to be done within the theme/plugin that is causing the problem so other than advising to update your theme/plugins we can only recommend you contact the support team for whichever of those is showing error.

The support post ‘No Calendar, No First name’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso