No admin notification for event registrations

Posted: March 18, 2019 at 4:07 pm

March 18, 2019 at 4:07 pm

I don’t get email notifications (checked and double checked – event author/admin email is correct in the general settings field) whenever someone registers for an event – whether or not the event is set to automatically approve registrations. We have several events and it would facilitate and ensure I get a copy by email, instead of having to check the dashboard every day.

Josh

Support Staff

March 18, 2019 at 4:30 pm

Hi,

May I ask have you checked to see if the admin emails are activated to send? There’s also the Messages Activity list when you go to Event Espresso > Messages which will show whether admin email notifications were handed off to the wp_mail() function.

ChillisoftLtd

March 19, 2019 at 6:29 pm

Yes… as far as I’m aware and when I checked

Tony

Support Staff

March 20, 2019 at 6:31 am

If you go to Event Espresso -> Messages -> Message activity

Can you see the ‘Event Admin’ emails listed there?

If so what colour ‘status bar’ (the coloured bar to the left) do they have?

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No admin notification for event registrations

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