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Newbie with EE4 and WP – plugin won't install

Posted: March 14, 2019 at 7:32 am


March 14, 2019 at 7:32 am

OK – I’m new to this but it appears I need to have a Business Account with WordPress in order to be able to install add-ins – is this correct?????


  • Support Staff

March 14, 2019 at 8:07 am

Hi there

No, that is incorrect. Your license has no effect on the plugin functionality, it is for support and updates.

What error is shown when you try to install the plugin?

Can you provide a list of steps you are taking to get to the error?


March 14, 2019 at 8:12 am

Tony – thanks. I downloaded the zip file from my account in event espresso, then opened my “Personal” Word Press account and went to “Plugins”, clicked on “upload plugin”. It then gave me an error saying I need to upgrade to a “Business” account in WordPress in order to install plugins.


  • Support Staff

March 14, 2019 at 8:44 am

Ah, my apologies, I misunderstand your question and thought you meant your EE license.

You’re hosting your site on and have a personal account with them, so yes, if you wanted to install plugins with your site hosted there, you would need a Business account with them at a cost of ~$300 a year. is one option for hosting WordPress you can use others if preferred
(Yep, this is where it gets confusing, is WordPress, right? Well, sort of, but it’s not your only option)

The account you have with is basically a hosting account, they host your site and you use the WordPress software there.

You can use other hosting and use the WordPress software on that host, it all depends on your needs, and budget.

To understand the difference between the two, I’d recommend taking a look at this post:


  • Support Staff

March 14, 2019 at 9:07 am

Along with the above, we actually do not recommend hosting a website at Here’s some information that includes a list of recommended hosting providers:

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Documentation for Event Espresso 4

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Updated by  Josh 5 days, 8 hours ago ago

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