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New Questions don't save

Posted: May 1, 2013 at 12:42 pm


Vanessa Chu

May 1, 2013 at 12:42 pm

I am trying to add additional questions to EE and it appears that there is something weird with saving the answers to a question. I’ve created several questions (e.g. AM Teacher, Roommate 1, Roommate 2 etc.) When an admin goes in to add an attendee and fills in the answers to these additional questions, it does not seem to save all the answers. Oddly, for AM Teacher for example, it will only save the answer initially if I make the question “AMTeacher” instead of “AM Teacher”.  I also have a text area field called Notes that also doesn’t save the info once entered. I have to go back into the event attendees info a second time to enter in the information, then it will save. Very strange! Please help.


Vanessa Chu

May 1, 2013 at 12:54 pm

Also want to note that I re-ordered the questions using the drag and drop, and this may have caused the problem. When I deleted all the questions I created and re-created them again (with no spaces), and did not use the drag and drop, the answers would save on first go. Would be great if you can look into this and see if perhaps your drag and drop system is breaking something. Thanks.


Josh

  • Support Staff

May 2, 2013 at 10:23 am

Hi Vanessa,

I tested this out by creating questions that have spaces in them, moving them around with the drag and drop, then adding attendees via the admin and it worked as expected.

There may be a conflict with the active WP theme or another plugin that is causing this to happen, which can be ruled out by temporarily switching to a default theme and temporarily deactivating other plugins and trying again.

The support post ‘New Questions don't save’ is closed to new replies.

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