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NEW QUESTION NOT SHOWING IN EVENT OVERVIEW

Posted: April 18, 2013 at 7:25 pm


Tania Smith

April 18, 2013 at 7:25 pm

We have entered about 250 participants in our upcoming event. I have had to change one of the questions from 3 multiple choice questions to one question with 4 options (if that makes sense). When I go in to edit the attendee this new question isn’t showing? Is there a way I can use this new question with the attendees previously entered?

ie. Original Questions:

(Yes/No radio button) Weekend Pass

(Yes/No radio button)  Balcony Pass

(Yes/No radio button) Day Pass

Has been changed to:

Pass:  (radio button) day pass (radio button) weekend pass etc.

I hope this makes sense! I don’t really want to have to go back in and reenter all the attendees!

 

Thanks in advance

 


Garth

  • Support Staff

April 18, 2013 at 9:41 pm

Hi Tania,

How are you today?

I want to confirm that you didn’t add a new question, rather you modified an existing question, is that right?

Can you confirm that the modified questions (regardless if it’s a new question or an existing question that you modified) is still in the same question group that is assigned to that event?


Tania Smith

April 18, 2013 at 10:17 pm

You just solved my problem! I added it as a new question rather than modifying the current one thank you!


Tania Smith

April 19, 2013 at 12:53 am

Hmmm it’s just disappeared again?

 


Dean

April 19, 2013 at 5:00 am

Hi Tania,

Yes as Garth suggested, adding a question to the group will make it show on the attendee edit screen.

What do you mean by it has disappeared?

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