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New Feature Request for EE4 – reconfirm PayPal payments

Posted: March 1, 2016 at 10:14 am


Michael King

March 1, 2016 at 10:14 am

Every time I run a big event, ~1% of my PayPal payments somehow don’t receive the IPN back, leaving those in a PAYMENT PENDING suspended animation state. PayPal says that’s my server’s fault, my server thinks PayPal never sent it…. I can tediously go thru PayPal records and handle it manually *ugh* – be nicer if EE4 would try to request the IPN again after a hour or a day or something.


Lorenzo Orlando Caum

  • Support Staff

    •

March 1, 2016 at 12:31 pm

Hi Michael,

This is an interesting idea and I definitely see how it could be helpful in terms of something that runs behind the scenes to check on the IPN.

I’ll start a discussion about this.

In the longer term, we do have PayPal Express on our new payment gateways list which does not rely on the IPN.

—
Lorenzo


Michael King

March 1, 2016 at 1:04 pm

Great! This would be a high priority for me – standing in the lobby of a venue with a client waving a PayPal receipt at me when I think they are PAYMENT PENDING is really no fun.

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Status: closed

Updated by  Michael King 8 years, 2 months ago ago

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