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New Events Will Not Save

Posted: January 22, 2014 at 1:39 pm


kyle faber

January 22, 2014 at 1:39 pm

Hey there,

Not sure if this is a bug that’s been fixed in a recent update (we’re currently on version 3.1.36.1.P), but we are not able to add a new event.

Basically, when adding an event, it takes us back to the event overview page, but the event is not saved (though we clicked “Submit New Event”).

Can you please let me know if there was an issue that was fixed in the latest updates (not seeing so in the changelog), or provide insight into the issue for me. Let me know if there’s more info you’d like from me.

Thanks much.

Cheers

Kyle


Josh

  • Support Staff

January 22, 2014 at 2:08 pm

Hi Kyle,

This wasn’t an issue that we saw in ee.3.1.36.1.P. Can you try setting WP_DEBUG to true in the wp-config.php file and see if any errors are thrown when you try to save an event?


kyle faber

January 23, 2014 at 10:55 am

Hey there Josh,

Got it worked out.. Not a bug—just didn’t do the proper settings with the end dates… That said, there’s not warning or notice saying that the event wasn’t setup right, and it just refreshed and took you back to the event overview page… Something to look at and work out for user experience purposes?

Thanks again.

Cheers

Kyle


Josh

  • Support Staff

January 23, 2014 at 11:32 am

Hi Kyle,

I’m not able to reproduce this. Can you let us know what was entered that caused it to fail?


kyle faber

January 23, 2014 at 11:34 am

Hi Josh,

The “last date event” for an automatically recurring event was not set when I was trying to set it up. I think that was the issue. Since there were no “errors” with debug mode on, I’m thinking that I’m right in my assumption. That said, there were not warnings / notices from saving the event either, to tell me that I did not properly fill out the details.

Once I corrected the input for the “last date event”, everything worked as it should.

If you can’t get that to work, I can go back and try again to see if I can replicate the issue again and let you know what happens.

Thanks much!

Cheers

Kyle


Dean

January 24, 2014 at 1:13 am

I tested this and without a Last Event Date the event still gets created though only one of them (rather than the full series).

It does sound likely that it was something to do with the dates or settings not being complete when the event was created, however I couldnt recreate this even when using a variety of different settings and omitting various settings.

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