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New EE4 Update & WordPress HTTPS – Registration Checkout White Screen of Death

Posted: September 23, 2014 at 11:49 am


Thomas Stirling

September 23, 2014 at 11:49 am

There is some incompatibility between your recommended HTTPS plugin and the EE4 update. I have spent a few hours troubleshooting. As long as WordPress HTTPS is active, the checkout screen is a white screen of death. When I deactivate it, I am able to access the checkout screen, albeit with no SSL security. Not sure how to proceed here… Try it out for yourself below.

http://www.nsedu.org/workshops/understanding-treating-complex-puzzle-non-suicidal-self-injury/


Josh

  • Support Staff

September 23, 2014 at 12:39 pm

Hi Thomas,

We checked this on our test server and are not seeing issues with the WP HTTPS plugin there.

When I check your site and try to manually browse to an https page (like https://www.nsedu.org/ ) It redirects to http://www.nsedu.org. Can you check with your host to see if the SSL certificate is active? Along with that, are there any redirects on your site set up to redirect from https to http?


Thomas Stirling

September 23, 2014 at 1:36 pm

We had to roll back to an earlier version of EE4 and now it works. Worth looking into further…


Josh

  • Support Staff

September 23, 2014 at 2:22 pm

Hi Thomas,

In the WordPress HTTPS plugin settings, is the admin set to be https? Along with that, is the registration-checkout page set to be https?

Are there any other e-commerce plugins active?

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