Support

Home Forums Event Espresso Premium new admin to events site

new admin to events site

Posted: June 25, 2015 at 3:52 pm


registerble

June 25, 2015 at 3:52 pm

seems like an interesting one here

I added a new Admin to a site ….logged into that admin..then deleted the old admin.

normally wordpress asks who the old posts should be attributed to…in this case ..this question wasnt asked…and the admin was deleted.

this was a couple months ago…thought nothing of it…

today I created a new event by duplication…edited the event….and upon further editing…I needed to change the specific question groups

all of the old question groups are unavailable to this new admin…I can only now see as “My groups” the one and only qestion group created since the old admin was deleted….yet I can go to all groups ..and see them …but cannot select them on a per event basis.

Am I missing something here?

important information :

WordPress Version:
4.2.2
PHP Version:
5.3.29
MySQL Version:
5.5.40
Event Espresso Version:
3.1.37.4.P
[removed]


Josh

  • Support Staff

June 26, 2015 at 6:08 am

Hi there,

It turns out that the Roles and Permissions add-on has a feature that automatically separates access to question groups for each admin account. So if you have the Roles and Permissions plugin active, you’re seeing it doing it’s job here. You can gain access to the other admin account’s questions by deactivating the Roles and Permissions plugins.


registerble

July 1, 2015 at 8:10 pm

hehe …not sure why that plugin is even active…Im the only admin

fixed 😛


Dean

July 2, 2015 at 3:54 am

Hi,

Is everything OK now? Can we mark this as resolved?

The support post ‘new admin to events site’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso