Support

March 30, 2015 at 5:11 pm

I had this topic before. Since that one states resolved, I start it again.

As of those suggestions, a negative refund will adjust the invoice amount, and if we un-mark the send related message it will not send a copy to the client. I trusted this message from Lorenzo. Unfortunately my client did get a copy. So I tested it, and yes, even though that button is un-marked, messages are sent out. And as another person noted, it does look really disturbing to a client to get a refund message which is not a refund.Could there not be another ‘refund’ option which triggers another email message, if at all. Or can I actually stop sending these emails.
Is there something I miss?
R