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tamara smith
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January 7, 2014 at 7:39 am
I just bought the Business License edition of Events Espresso. The only add on I have in my account however is the calendar. I’m also wondering is I have the correct events espresso download. Mine is called events espresso free “lite”. Just a bit confused and could us some clarification on this.
thanks
Also- do you offer installation?
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tamara smith
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January 7, 2014 at 7:57 am
In addition- I am prompted that a support license is needed to add venues & pother basic features. The license I have is a number followed by _free. Was I given the wrong license?
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Tony
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January 7, 2014 at 8:06 am
Hi Tamara,
It would appear you license has not automatically applied to your account. I have contacted sales and someone will be in contact with you very shortly.
We do offer an installation service yes.
Depending on your requirements we have a ‘Basic Install’
https://eventespresso.com/product/basic-install/
Or ‘Basic Install with Configuration’ in which we also setup one of our gateways (your choice) and test a transaction to ensure all is working well.
https://eventespresso.com/product/basic-install-with-configuration/
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Jonathan Wilson
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January 7, 2014 at 8:17 am
Hi Tamara,
I am sorry for your trouble. I have corrected your account. You should now see the files and premium license key in your account.
Let us know if you have any issues.
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tamara smith
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January 7, 2014 at 8:39 am
Thank you!! Is there a cost associated with installation?
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tamara smith
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January 7, 2014 at 8:40 am
I meant with the business version?
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Jonathan Wilson
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January 7, 2014 at 8:58 am
Hi Tamara,
If you would like for us to do the installation for you, you can purchase a Support Token and we can do that for you: https://eventespresso.com/product/priority-support-tokens/
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