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Multiple Tickets – How to view the other attendees

Posted: April 10, 2014 at 7:53 am


Gail England

April 10, 2014 at 7:53 am

Hi,

We have enabled the option to allow users to register themselves and others onto an event. How do you review the details of the extra attendees?

There appears to be no way of tracking this. Please advise?


Jonathan Wilson

April 10, 2014 at 1:32 pm

Hi Gail,

Are you referring to viewing the information in the admin? For EE3, if you go to the Event Overview and click on Attendees, it will list all of the attendees. You can click on the attendee’s name and it will show you the information they have filled in.


Gail England

April 11, 2014 at 2:55 am

Hi,

When I click on the attendee name is only shows the primary attendee information. But, it fails to show the information for the other attendees that they have registered.

Please advise?


Dean

April 11, 2014 at 3:31 am

Hi Gail,

In EE3, additional attendees are grouped under the primary attendee, so if you click Attendee B’s name it will show Attendee A’s details. But, on the right hand side at the top is the list of the additional attendees you can then click on – screenshot http://take.ms/0z6mD

This is perhaps not a great way to do it, but it has been changed in EE4 to be more intuitive.


Tony

  • Support Staff

April 11, 2014 at 3:31 am

Hi Gail,

Within the event have you set the ‘Additional Attendee Registration Info’ dropdown to require info (Personal Information or Full Registration Info) for additional attendees?

http://take.ms/3lKtG

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