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Multiple tickets for 1 attendee

Posted: March 31, 2014 at 12:13 am


Ray Henderson

March 31, 2014 at 12:13 am

Help.
When I create an event with multiple ticket options, I want an individual to be able to purchase more than 1.

The client can select more than 1, but when proceeding to ticket registration, the system only shows the first ticket selected.

If I click to add additional attendees, then the tickets show, but above each attendee.

I want a list of tickets selected at the top of the screen, then the attendee fields below it.

Can this be achieved without me altering code?


Tony

  • Support Staff

March 31, 2014 at 2:30 am

Hi Ray,

Although only a single selection is displayed on the checkout page the correct tickets are allocated/purchased.

This is something we are aware of and have a ticket open to improve the display.

Currently it is not possible for you achieve this without modifying some of Event Espresso core code.

In the meantime, to stop any confusion you could hide the details if that will help?

Using a plugin such as My Custom CSS you could add the following rule:

.spco-ticket-info-dv {
display: none;
}


Ray Henderson

March 31, 2014 at 6:24 am

Thanks for that Tony,
I will use the CSS fix for the time being, I think.
I did work through the code and get it to display the tickets at the top, then attendees details below, but was concerned that it was then not a std solution.


Ray Henderson

March 31, 2014 at 12:15 pm

Hi Tony,
Does the same situation exist for the email notification sent to the client?
I tested it, and the email I received only referenced one ticket despite the fact that I purchased 2 different tickets which is shown on the payment email
Thanks
Ray

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