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Multiple Event Add-On Pricing Issue – Refresh Total Not working

Posted: May 22, 2013 at 10:31 am


Andrea DePompei

May 22, 2013 at 10:31 am

I am testing an event and the total is showing a crazy amount  – very high. I click the Refresh Total and nothing happens. Please advise why this glitch is happening and how to fix.


Josh

  • Support Staff

May 22, 2013 at 10:37 am

Hi Andrea,

Can you post a link to where this is happening so we can investigate?


Andrea DePompei

May 22, 2013 at 10:46 am

https://womens-journal.com/event-registration/?regevent_action=show_shopping_cart

Just realized in Firefox I am not even able to see the event info to choose ticket quantity?

 


Josh

  • Support Staff

May 22, 2013 at 11:10 am

We’ll need to back track a bit to the page where you actually add the event to the cart. It sounds like the page where you add the event to the cart is missing the event_id, but if you post a link to the page where you add the event to the cart we can confirm whether that’s the case.


Andrea DePompei

May 22, 2013 at 11:11 am

I think you are looking for this page?

https://womens-journal.com/event-registration/?ee=9

 


Josh

  • Support Staff

May 22, 2013 at 11:22 am

Thanks, this helps.

It turns out that the event_id is incorrect in the shortcode that makes the add to cart link.

In this case, all you really need to put in an event description is:

[ESPRESSO_CART_LINK] 

and it will load in the event_id automatically. If the add to cart link is used elsewhere (like on a WordPress post or page), you would add the event ID (not the longer unique identifier).

So as an example the shortcode for this specific event would be:

[ESPRESSO_CART_LINK event_id="9"]


Andrea DePompei

May 22, 2013 at 11:46 am

Okay when I add the basic shortcode like you mention then the page reads “View Cart” which is very odd. I want it to say “Register For This Event”. Having the words View Cart on the event info page is not a very customary way of registering or adding an event to cart would make more sense. Please advise.

Thanks!

 


Josh

  • Support Staff

May 22, 2013 at 11:57 am

Hi Andrea,

If you’ve already added the event to the cart, it will say view cart. You can clear your session by going to:

https://womens-journal.com/registration-cancelled/

Which will remove the event from your cart.

The [ESPRESSO_CART_LINK] shortcode has an optional “anchor” parameter that you can use to change the link text. Here’s an example:

[ESPRESSO_CART_LINK anchor="Register For This Event"]

The view cart text will display after it’s clicked, but you can make it redirect to the cart automatically with the direct_to_cart parameter. Here’s an example:

[ESPRESSO_CART_LINK anchor="Register For This Event" direct_to_cart=1]

There is more information here in the documentation:

https://eventespresso.com/wiki/shortcodes-template-variables/#add-to-cart


Andrea DePompei

May 22, 2013 at 12:03 pm

Okay I just did what you said and its working the way I want. I want it to say Register For This Event and then redirect them right to the cart page. Just tested again in Firefox and the total after I selected 2 tickets shows: Total 3000040.00. Still does not appear to be working right.

 


Josh

  • Support Staff

May 22, 2013 at 12:10 pm

You’ll need to clear your session first by going here:

https://womens-journal.com/registration-cancelled/


Andrea DePompei

May 22, 2013 at 12:36 pm

Thanks


Josh

  • Support Staff

May 22, 2013 at 2:26 pm

You’re welcome.

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