Multiple emails to registrants

Posted: March 2, 2016 at 8:34 am

EE4 Personal License

March 2, 2016 at 8:34 am

Sorry, I never did resolve the following support topic….

https://eventespresso.com/topic/multiple-emails-to-registrants-without-additional-registrant-details-collected/

Regarding the image Tony attached last to the above topic, our options show all three options enabled for Email: Event Admin, Primary Registrant and Registrant. I assume this is the reason for receiving two registration details by the registrant? I don’t see how to disable one and which of the Registrant email or the Primary Registrant email messages we should disable? We do not collect Additional Registrant Details.

Josh

Support Staff

March 2, 2016 at 2:01 pm

You can disable either of the Registrant email or the Primary Registrant email, it’s your choice. They are disabled by removing the shortcode from the To: field when you edit the message template, then you save.

The support post ‘Multiple emails to registrants’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.



Event Espresso Premium
Attendee Mover Add-on
Automated Event Notifications Add-on
Events Calendar Add-on
MailChimp Integration
Multiple Event Registration Add-on
Printable Tickets Add-on
Wait List Manager Add-on
WordPress User Integration

Support

Multiple emails to registrants

Topic Tags

Notifications