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Multiple Emails for Primary Registrant

Posted: April 29, 2016 at 2:40 pm


Chris

April 29, 2016 at 2:40 pm

I’ve seen this issue being raised before: https://eventespresso.com/topic/double-emails-for-single-registrant-primary-and-regular/

When an attendee registers multiple people at once in turn is the primary registrant ideally we send out an email to them that lists all the registrations they’ve made. So removing the primary registrant context isnt an option for me. But when someone registers just themselves the sends them both the group and individual emails which is really silly.

I know you have made mention of this being a low priority but it’s a real nuisance for your users. It seems to be an obvious feature to correct. At the moment it seems like a bug. I know it’s not a flashy feature that you can advertise but it’s simple things like this that get me a lot of eye rolls in the office from staff and IT.

Has there been any movement or talk about this issue?


Josh

  • Support Staff

May 2, 2016 at 8:46 am

Hi there,

This has been added to our public roadmap and you are invited to vote on and leave a comment for this feature:

https://trello.com/c/un7OEx8P/146-messages-create-a-check-to-not-send-out-the-primary-registrant-context-email-if-the-registration-only-contains-one-registrant-an

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