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Multiple Domains

Posted: January 2, 2016 at 9:11 am


Colin Henderson

January 2, 2016 at 9:11 am

I am receiving the following notification:

Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.

The original site containing EE was moved to the current site. I am only using EE on the new URL. I have been unable to find anywhere on my EE account page to rectify this. Any suggestions?

Thanks!


Tony

  • Support Staff

    •

January 4, 2016 at 2:49 am

Hi Colin,

I have reset your license key.

You’ll need to go to Event Espresso -> General Settings.

Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.

You will also receive an email with these instructions.

The support post ‘Multiple Domains’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 8 years, 4 months ago ago

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