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Multiple Attendees without collecting email

Posted: January 22, 2017 at 8:15 am


islamischerweg

January 22, 2017 at 8:15 am

Hi,

I’m setting up EventEspresso for an annual event. I think I have already asked this one year ago. As far as I remember there was no real solution to my problem at that time.

Problem: I need to collect names, gender and birthday of all attendees including children as young as a few month old.

Approach 1: Use the personal question group for additional registrants.
Problem here: Children don’t have an email adress. Also I don’t need the email adresses of additional registrants. I can’t disable asking for email address for additional registrants. I can’t make the field optional, because email obviously is required for primary registrants.

Approach 2: Don’t use the default personal question group for additional registrants. Instead create a new question group. Since adding the built in “first name” and “last name” questions isn’t possible I created “first name 2” and “last name 2” questions. This way I have a personal information question group without email address. In the CSV report the names would appear in another column than the names of primary registrants do, but that doesn’t matter.
Problem here: The system keeps the name of the primary registrant for all attendees. (btw: why?)


islamischerweg

January 22, 2017 at 8:18 am

I’ve found the old thread: https://eventespresso.com/topic/dont-ask-non-primary-attendees-for-email-address/

Maybe there is a better solution that wasn’t possible last year?


Garth

  • Support Staff

January 23, 2017 at 12:31 pm

I’d still go with approach 1. But I would also turn off the messages for additional attendees. However, you will still need an email address entered for each additional attendee, and it can be the same as the primary attendee.

So, I’d turn off the Additional Attendee context so your children don’t get emails by removing anything from the TO line in the Registrant context.

remove recipient TO registrant context

If you need to do that for just this event ^, then you can create a custom message with those changes and use that template for just that event.

Does that help?

With regards to your question:

Problem here: The system keeps the name of the primary registrant for all attendees. (btw: why?)

Event Espresso associates all the registrations with the primary attendee, but does not keep it for each attendee. Each attendee has their own Contact record and can have their own names.

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