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Multipage Registration process

Posted: July 25, 2014 at 6:07 am


tony cook

July 25, 2014 at 6:07 am

Hi

Is it possible to breakdown the events registration process form from one big form (which will be about 90 fields) into bite-sized pieces – either multi pages, tabs, an accordion, ect…

Is this sort of customisation achievable with Espresso?

Thanks for the help.

Tony


Dean

July 25, 2014 at 6:42 am

Hi Tony,

Not out of the box, it would need to be customised. I think you could probably do this fairly easily with jQuery/JavaScript, so long as the questions are broken up into separate question groups.

Have a look at our EE4 demo site, it will give you a good idea how the registration form is handled: http://demoee.org


tony cook

July 25, 2014 at 7:20 am

From looking at that demo, the form has by default 2 steps (Attendee Info & Payment) – so there is no way to add in extra steps to this?


tony cook

July 25, 2014 at 7:25 am

It’s also very frustrating that I am unable to see support staff content in your forums without having purchased the product. There must be many people that are turned away from your product when they are researching. If I wasn’t locked in to having to use EE by the client I would have gone elsewhere by now I’m afraid.


Garth

  • Support Staff

July 25, 2014 at 8:13 am

Hi Tony,

We are working on a process so you can split or even reorder the checkout steps. I think we intended the registration form to still be done all in one step. Is there anything else about this that you could share so we have a better picture of what you’re trying to achieve?

We understand your frustration with being limited to which forums you can view. There are many business and quality control reasons for doing this, but you did the right thing to start a discussion here in the forums or to email us so we can be sure you get answers to your questions.


tony cook

July 25, 2014 at 8:58 am

Okay the registration form will have the following groups of questions:
• Crew Member’s details
• Travel Insurance
• Next of Kin
• Medical Declaration
• Marketing
• Booking as gift?

in all, the above consist of 90 odd questions. As one long form it is mammoth and thus a little off putting to the visitor – plus on a phone it is just silly.

Ideally we would like each group to be viable one at a time, breaking it all down into bite-sized pieces. Fill out the group of questions, click next, hide that group and show the next group, rinse-and-repeat. Exactly how your default 2 steps work.

With regards to the limited visibility of forum answers, as I said if I wasn’t locked into using EE I wouldn’t have bothered to register and create ne new question but would have just moved on to explore other plugins who do not have these imitations in place (I think you are the first wordpress plugin I’ve come across that do this). How many others would have done the same that I would have done, I wonder?


Garth

  • Support Staff

July 25, 2014 at 12:04 pm

I agree that it would probably be more user friendly to have a multi-page registration form if it is so long. Dean’s suggestion above is probably the best bet for 4.2 otherwise you get into changing core code, db changes, etc.

In a future version we’re refactoring the checkout (as I mentioned) where you could use the event editor to add a Custom Field (meta property) for the event that lists the additional question groups, then build a new reg step that pulls that meta value for the event and loads the additional questions. I can get you access to the new development, if you (or your client) has an active support license and you fill out this form: http://eventespresso.com/developers/request-repo-access/

Don’t you have access to staff replies through your client’s active EventEspresso.com account?


tony cook

July 26, 2014 at 3:23 pm

They are not our client yet, we are pitching for the work, so I need to understand what needs to be done in order to cost it up, so no, I don’t have access to staff replies. To be frank, yours is the first plugin I’ve come across where the forums are locked down in such a way. I use forums all the time to make the decision one which plugin to go with, and if I had the choice in this case I would not be talking to your here and am afraid I would have gone elsewhere by now. I do find it an off putting introduction to the company/plugin.

Also as their site is a few years old I would also expect that the version of EE they are running is 3 and not 4.


Dean

July 28, 2014 at 3:49 am

Hi Tony,

With either EE3 or EE4, I still think using jQuery would be the best bet until we have something in place that could improve upon it.

In my head I imagine the standard registration page, but below the first question groups is a Next Questions button, that loops through showing and hiding the groups, something along this line http://thecodeplayer.com/walkthrough/jquery-multi-step-form-with-progress-bar.

I would also disable the main next button or make sure there are required questions to stop the user from just skipping them entirely.


tony cook

July 29, 2014 at 2:14 am

Yes, I came across that demo when looking into this and something like that would be ideal in this instance.

Thanks for the advice.


Dean

July 29, 2014 at 2:17 am

You’re welcome.

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Status: closed

Updated by  Dean 5 years, 4 months ago ago

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