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Moved from Development Site to Permanent Site

Posted: September 4, 2014 at 1:43 pm


Ty

September 4, 2014 at 1:43 pm

I moved the WordPress website from a development environment at [url]/new/ to a permanent site at [url] with a different ISP. Could I possible get a license reset or whatever is needed to make the update feature work at the new site.

Thanks.

Ty H.


Josh

  • Support Staff

    •

September 4, 2014 at 1:48 pm

Hi Ty,

We’ll reset it for you. Can you be sure to remove the key from the dev site (blank the key field and save the settings page)?


Ty

September 4, 2014 at 2:40 pm

Thanks.


Ty

September 4, 2014 at 2:43 pm

Sorry, I did not clear out the backup site key before you reset it. Could you do it one more time? Thanks.

Ty H.


Lorenzo Orlando Caum

  • Support Staff

    •

September 4, 2014 at 3:30 pm

Hi,

Your support license key has been reset. You’ll receive a confirmation shortly via email.

—
Lorenzo


Ty

September 4, 2014 at 5:46 pm

Thank you.

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Updated by  Ty 9 years, 8 months ago ago

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