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move site license from dev to live server?

Posted: November 8, 2013 at 10:37 am


cgifford

November 8, 2013 at 10:37 am

Hi, we moved our site from the development server to our live server and have the following message that we’d like to remove:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”


Josh

  • Support Staff

    •

November 8, 2013 at 11:03 am

Hi there,

Can you log into both sites and remove the key that’s entered on the Event Espresso>General settings page, then save? After that you can go to your account page and request a key reset. We’ll reset it for free, so please don’t go the the checkout after requesting the key reset.

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Status: closed

Updated by  Josh 10 years, 6 months ago ago

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