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More on thank-you page logic: use of AJAX

Posted: October 30, 2015 at 7:44 am


Jay

October 30, 2015 at 7:44 am

Hej,

I mentioned in a previous post how I think your checkout flow needs a re-think, and I saw a page on your site (not sure where) showing that you are considering some of these questions. I would like to add to the discussion that it is not logical for you to update the Transactions Details on the Thank-You page dynamically with AJAX, if you do not also update the Registration Details. The latter can continue to list a registrant status as ‘Pending Payment’ even though you have dynamically updated the transaction list ‘Complete’. Either you should update both or neither, otherwise users are going to be confused.

Thanks,
Jay


Josh

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October 30, 2015 at 10:13 am

Thank you for the feedback. I think we’ll shoot for both and not neither.

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Updated by  Josh 8 years, 6 months ago ago

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