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Modify a register with new event date(s)

Posted: February 29, 2016 at 1:48 pm


rqoh

February 29, 2016 at 1:48 pm

Hi!
Is it possible to easily modify a register, e.g. “A 3 days event where you can register for one, two or the 3 days. An attendee registers for day one but then he changes his mind and would like to attend day three instead.” How can I modify his register to update to the new dates instead of cancelling and creatng a new register?


Tony

  • Support Staff

    •

March 1, 2016 at 4:26 am

Hi there,

How can I modify his register to update to the new dates instead of cancelling and creatng a new register?

Currently you can not.

To do the above you will need to cancel the original registration and re-register thew user selecting the correct tickets. You can do this within the admin yourself if you prefer not to request the user does it.

Cancel the registration by setting the registration status to ‘Cancelled’

Then go to Event Espresso -> Events -> *Hover over event name* -> Registrations.

Then you can manually add a new registration at the top of the page.

The support post ‘Modify a register with new event date(s)’ is closed to new replies.

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Status: closed

Updated by  Tony 8 years, 2 months ago ago

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