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Mobile shows no button on payment information

Posted: January 30, 2023 at 2:39 am


pro7

January 30, 2023 at 2:39 am

Hi Tony
There is unfotunately no button on mobile when I am on the payment information page (on desktop it works). See here for mobile: https://www.dropbox.com/s/yolu2o3v58mb2zk/SOKRATIX%20Rechnung%20f%C3%BCr%20Transaktion%20-%20mobile%20button.png?dl=0

Thanks


Tony

  • Support Staff

January 30, 2023 at 5:37 am

Hi there,

Can you link me to the above so I can take a look?

Note your site is currently in Maintenance mode so I can’t view it until that has been disabled.


pro7

January 30, 2023 at 9:08 am

Here: https://www.sokratix.ch/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=invoice&context=purchaser&token=1-c32ddae279c661bc2d0f5f7d0fd8d7ae&GRP_ID=7&id=101


Tony

  • Support Staff

January 30, 2023 at 9:31 am

Hi there,

I’m not seeing this one the above link, the buttons show correctly for me.

Which device are you using?


pro7

January 30, 2023 at 9:32 am

iPhone or android? I have iPhone


Tony

  • Support Staff

January 30, 2023 at 9:44 am

I’m an Android user, I’ll ask another team member to check this.


pro7

January 30, 2023 at 10:47 am

ok, thanks


Tony

  • Support Staff

January 30, 2023 at 4:14 pm

When you check this on desktop, are you viewing on a mac or PC?

I managed to get a look at this through an iPad and I can the text is white on a white background which is why it looks like no button is there. However, I can’t view the styles being applied via an iPad with my setup so it’s difficult to see what styles are actually causing it.


pro7

January 31, 2023 at 12:15 am

PC


Tony

  • Support Staff

January 31, 2023 at 5:17 am

It’s the iOS overlay they use for inputs, you will need to add a snippet to the site to override this:

https://gist.github.com/Pebblo/5d9395d476e3665e5fb5b4b45153f37b

You can add that to a custom functions plugin on your site, we have some documentation on creating one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

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