Support

Home Forums Event Espresso Premium Mobile App: Attendee list shows incomplete/failed registrations

Mobile App: Attendee list shows incomplete/failed registrations

Posted: June 8, 2016 at 11:14 am


publicispixelpark

June 8, 2016 at 11:14 am

The attendee list in the mobile app (I’ve tested both Android and iOS) shows incomplete/failed registrations. These attendee items have no name and/or email address. In WordPress they show up as “failed” or “incomplete”.

To test this behavior:
Submit the registration form without entering any information. Then refresh the attendee list in the mobile app.

I would expect to see only complete registrations (or registrations with pending payments).

Is there a way to hide the incomplete/failed registrations in the mobile app??

Furher information:
– all tickets are “free tickets”
– default registration status is “approved”
– EE4 with Calendar plugin


publicispixelpark

June 8, 2016 at 11:37 am

UPDATE:

The number of available spaces in the calendar add-on is also wrong!!

Even if I move the incomplete/failed registrations to the trash they show up in the attendee list and the amount of available spaces does not change.


Josh

  • Support Staff

June 8, 2016 at 11:41 am

Not currently, however the next version of the mobile app will not show those.

The support post ‘Mobile App: Attendee list shows incomplete/failed registrations’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso