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Missing order code (number)

Posted: March 19, 2017 at 12:22 pm


Rietveld Theater

March 19, 2017 at 12:22 pm

As of a few days the order code (number) is missing on our tickets. This means we don’t have a barcode and it creates a problem for accounting.
Our version is EE4.9.34.p
Do you know what the problem is?


Tony

  • Support Staff

    •

March 20, 2017 at 8:45 am

Hi there,

Can you let me know what you mean by order code?

Which shortcode are you using to output the order code?

You can view this within:

Event Espresso -> Messages -> Default Message Templates -> Ticket.

Then see where the order code is output and which shortcode is shown for it.

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Status: closed

Updated by  Tony 7 years, 1 month ago ago

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