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Missing Attendees (8)

Posted: October 16, 2014 at 12:52 pm


Susan Bridges

October 16, 2014 at 12:52 pm

On the Event Overview page I see an event with 67/176 attendees, when I go in to look at the attendees, change the settings to show 100 entries, I only see 50 entries, at the bottom it says Showing 1 to 50 of 50 entries. When I export the list to Excel the attendees are all there. Also, some of the attendees missing were entered by an EE admin. Help would be greatly appreciated.


Lorenzo Orlando Caum

  • Support Staff

October 16, 2014 at 1:38 pm

Hi Susan,

Are you on the latest software at 3.1.36.6.P?


Lorenzo


Susan Bridges

October 17, 2014 at 12:05 pm

Yes, I am on the latest version.


Lorenzo Orlando Caum

  • Support Staff

October 17, 2014 at 8:12 pm

Hi,

Could you temporarily move the site into defaults and re-test?

+ Only Event Espresso running
+ Default theme such as Twenty Fourteen or Twenty Twelve

If they are still missing, then please restore your theme and all plugins.

Then create and share a temporary WordPress dashboard login through the link below:

https://eventespresso.com/send-login-details


Lorenzo

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