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Messages – Can't use Custom Template instead of Global

Posted: September 22, 2017 at 4:20 pm


dawnwatch

September 22, 2017 at 4:20 pm

Hi – Trying to set custom message types for just some events and having issues.

I’ve created the custom message types and then go to the event to the “Notifications” tab, but that tab doesn’t list anything to choose. No global option, no custom options, no options at all.

Screengrab:
https://photos.google.com/share/AF1QipNjsHVa1VkRGZ0tBwWdPHkHyXX0Ur45bmvjmceoNYBGDZFySmCaQpz4MN-tQeXgcQ?key=SlMxS0NEYUtBYTlGb0VUam4wR25CdUJyajdfczlR

Thanks


Josh

  • Support Staff

September 25, 2017 at 8:47 am

Hi there,

You’ll need to make sure you’ve updated to the current version of Event Espresso 4, then you can go to your site’s Event Espresso > Messages > Settings page. Then you click on the toggle slide control to deactivate, then reactivate the Email and HTML messengers.

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Status: closed

Updated by  Josh 2 years ago ago

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