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Message system sending out doubles

Posted: March 14, 2014 at 3:04 pm


Nick Furfaro

March 14, 2014 at 3:04 pm

Hi,
I’ve just created a test event and registered/payed for it, but found that both the primary registrant and the administrator received doubles of all messages sent out (Event Registration Details, Registration Notification & Event Payment Details for the registrant)
Obviously this is not ideal…Any Ideas?


Lorenzo Orlando Caum

  • Support Staff

March 14, 2014 at 6:01 pm

Hi Nick,

I have not run into this issue with the current version of Event Espresso 4. What version are you currently running on your site?


Lorenzo


Nick Furfaro

March 14, 2014 at 9:40 pm

It says version 4.1.9.1
I just noticed that the file in my plugins folder is called eventespresso.tmp


Seth Shoultes

  • Support Staff

March 17, 2014 at 9:34 am

I have not run into this issue either. Do you have a third party email plugin installed? Do you know if your theme or another plugin is running an action on the wp_mail function?

You can try removing the eventespresso.tmp file, but I doubt that has anything to do with this issue.


Nick Furfaro

March 26, 2014 at 4:04 pm

Hi,
Sorry for the delayed response.
I do have a third party email plugin installed: “wp-mail-smtp”
Is there a way to still use this plugin and resolve my issue?


Lorenzo Orlando Caum

  • Support Staff

March 26, 2014 at 9:44 pm

Hi Nick,

A new version of Event Espresso 4 was released today. Could you please update to version 4.1.10.reg?

Also, please let me know if your plugin folder still has the .tmp at the end of it.


Lorenzo

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