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MER Plugin Missing from my account

Posted: April 4, 2013 at 1:37 pm


ccarlson

April 4, 2013 at 1:37 pm

I just renewed my support license and I do not see the MER plugin in my account. I purchased the plugin last year as a separate purchase. I just updated to the newest version of EE and my MER plugin is still the old version. Thanks!


Jonathan Wilson

    •

April 4, 2013 at 2:43 pm

Hello Chad,

I looked at your account. The MER add-on you purchased expired with your license on 01/8/2013. You renewed your Personal License, but not the MER today. Does this make sense?


ccarlson

April 4, 2013 at 2:47 pm

Bummer! I did not know that! Can I pay the difference and upgrade my license to the next level so I can get that module? I would have bought the other one if I had know my MER would not have updated with it.


Jonathan Wilson

    •

April 4, 2013 at 3:32 pm

Absolutely. I will reply to your email with a discount code for the difference. Coming right up. Sorry for the trouble.

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Status: closed

Updated by  Jonathan Wilson 11 years ago ago

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