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Manual Registration Fatal Error

Posted: August 31, 2018 at 3:15 pm


SISEVENT

August 31, 2018 at 3:15 pm

Hi.
When I try to manually add a new registrant I receive the following fatal error

Fatal error: Uncaught exception ‘EventEspresso\core\exceptions\InvalidSessionDataException’ with message ‘The session data is missing, invalid, or corrupted.’ in /home/content/61/11928361/html/sisters/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php:709 Stack trace: #0 /home/content/61/11928361/html/sisters/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(577): EE_Session->_retrieve_session_data() #1 /home/content/61/11928361/html/sisters/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(295): EE_Session->_espresso_session() #2 [internal function]: EE_Session->open_session(”) #3 /home/content/61/11928361/html/sisters/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array) #4 /home/content/61/11928361/html/sisters/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /home/content/61/11928361/html/sisters/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/content/61/11928361/html/sisters/wp-content/plugins/event-espresso in /home/content/61/11928361/html/sisters/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php on line 709

Any thoughts or advice?

Thanks
Amanda


Josh

  • Support Staff

August 31, 2018 at 3:24 pm

Hi Amanda,

This was the same error you reported a few weeks ago in the other topic:
https://eventespresso.com/topic/confirmation-emails-not-sending-9/#post-275790

Is the site still hosted on GoDaddy?

One thing you could do is try bumping the available memory. If I remember correctly the amount of memory allocated to WordPress is generally too low on sites hosted there. You can follow this guide to bump the memory limit:

https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

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Updated by  Josh 3 weeks ago ago

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