Support

Home Forums Event Espresso Premium Maintenance Mode and Recaptcha

Maintenance Mode and Recaptcha

Posted: May 26, 2020 at 10:47 am


Philmeaux

May 26, 2020 at 10:47 am

We had Event Espresso in Maintenance-Mode to test it but did not realize re-captcha was excluded from the checkout process while in Maintenance-Mode.

We thought the module was functioning correctly after testing fully in Maintenance-Mode, then we went live and the recaptcha had costly issues we could not forsee that stopped people from being able to register.

I (duhr) thought ‘invisible recaptcha’ was working correctly behind the scenes at the time of testing.

Hindsight 20/20 Warning: Do a full test after turning Maintenance-Mode off as there could still be bugs.

Why is the recaptcha not working while in maintenance-mode?


Seth Shoultes

  • Support Staff

May 26, 2020 at 11:55 am

Hi there,

Recaptcha is usually inactive when an admin user is logged in. I believe that you will need to be logged in while testing maintenance mode, so that’s probably why it was not working during your testing.

The reason we turn off Recaptcha for admin users is that sometimes admin users need/want to register users and shouldn’t have to enter a Recaptcha challenge during the process.

Does that help?


Philmeaux

May 26, 2020 at 1:09 pm

Maintenance mode should have recaptcha turned on for testing purposes to make sure it works before launching. If I was adding someone manually, I probably wouldn’t turn on maintenance mode to do it. But that explains it, thanks.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Philmeaux 3 months, 4 weeks ago ago

Topic Tags

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!