Support

Home Forums Event Espresso Premium MailChimp Plugin – MailChimp List Integration box is not appearing

MailChimp Plugin – MailChimp List Integration box is not appearing

Posted: September 8, 2014 at 9:01 am

Viewing 18 reply threads


bdearth

September 8, 2014 at 9:01 am

I installed MailChimp plugin for EE4 and followed the instructions for setting up for both MailChimp and EE that was sent to me. However, I am not seeing the “MailChimp List Integration box” in either a current event listing or a new event listing. Where, exactly, is this to appear and when? Is there a setting in eiterh MailChimp or EE that controls this?


Tony

  • Support Staff

September 8, 2014 at 9:18 am

Hi,

Can you tell me which version of Event Espresso 4 are you using?

It will be displayed within Dashboard -> Plugins, or at the bottom of the Admin Pages.


bdearth

September 8, 2014 at 9:42 am

I am using Event Espresso 4.3.2p


Tony

  • Support Staff

September 8, 2014 at 9:49 am

If you go to the Event Espresso menu, under ‘Settings’ do you see ‘MailChimp’? – http://take.ms/POOJW

Have you set you MailChimp API key within the settings there? – http://take.ms/BOFrm

The MailChimp List Integration box will not appear unless that has been set and should be within the sidebar (right side) when you edit/create and event.

More information can be found here – https://eventespresso.com/wiki/mailchimp-integration/#mailchimpapikeyee4


bdearth

September 8, 2014 at 10:55 am

I have the MailChimp Plugin installed and activated (installed via the plugin feature in the WordPress site — not via direct uploading into the directory (“upload the plugin to your /wp-content/plugins” – not sure how to do that!). I have put the API key in the MailChimp API settings. I do not see a MailChimp link under EventEspresso Settings tab. So, when I click on EventEspresso General Settings, I see only the Support license key for EventEspresso.


Tony

  • Support Staff

September 8, 2014 at 11:23 am

Within your Dashboard go to Plugins.

In that list can you see ‘Event Espresso – MailChimp (EE4.3+)’?

Click on the ‘Settings’ link – http://take.ms/ONasr

That should take you to a page like this – http://take.ms/BOFrm

You need to place your MailChimp API Key (From mailchimp.com -> account -> Extra -> API Keys) in the field there and Save the settings.


bdearth

September 8, 2014 at 12:06 pm

Yes, I have done this (“I have put the API key in the MailChimp API settings” – previous message.


bdearth

September 8, 2014 at 12:10 pm

However, when I view the plugins, I see “MailChimp for WordPress Lite,” rather than “Event Espresso – MailChimp (EE4.3+)” — are these different plugins? If there is an “Event Espress — MailChimp” plugin, how does that work with MailChimp for other WordPress apps and plugins?


Tony

  • Support Staff

September 8, 2014 at 2:10 pm

The reason I directed you through the Plugins List is because you did not have the ‘MailChimp’ menu within Settings (which you will with the EE4 MailChimp Add-on). So I wanted to be sure the key was being input in the correct settings pages.

However, yes those are different plugins.

‘MailChimp for WordPress Lite’ is not a part of Event Espresso and will not integrate EE with your MailChimp Lists. You’ll need to download the correct EE4 MailChimp Integration Add-on from your Account Page.

Download the EE4 MailChimp Add-on.

Upload that plugin by going to Plugins -> Add New -> Upload. Select the file you have just downloaded and Upload. Then Activate the EE4 MailChimp Add-on.

We have a guide here on how to install Event Espresso, the Add-on’s require the same steps – https://eventespresso.com/wiki/installing-event-espresso/#dashboard

If there is an “Event Espress — MailChimp” plugin, how does that work with MailChimp for other WordPress apps and plugins?

The EE4 MailChimp Add-on will only integrate MailChimp with your event registrations and not any other plugins. I installed both the plugin you are currently using and our MailChimp Add-on and found no issues, however this will need to be more thoroughly tested to be sure.


Josh

  • Support Staff

September 8, 2014 at 2:21 pm

Hi there,

Yes, they are different plugins. The Event Espresso MailChimp plugin is the one we developed. We didn’t develop MailChimp for WordPress Lite.

You can download the EE4 Mailchimp integration add-on (version 2.1.0.p) from your account page. Here are links to its documentation and its sales page that explains what it does:

https://eventespresso.com/wiki/mailchimp-integration/

https://eventespresso.com/product/eea-mailchimp/


bdearth

September 8, 2014 at 2:55 pm

Thanks, Tony and Josh. I see now that there must have been instruction somewhere describing that the regular MailChimp plugin is different from the EE MailChimp plugin. Or, I may have interpreted that you need to have the regular version installed before the EE version would work. At any rate, I have now successfully activated the EE-MailChimp plugin!


Josh

  • Support Staff

September 8, 2014 at 3:05 pm

Hi there,

I can confirm that no other MailChimp WP plugins are required to use the EE4 mailchimp add-on. You do need a MailChimp account to use it though.


bdearth

September 8, 2014 at 3:12 pm

Thanks, Josh. I am going to have to admit ignorance, here… I though the Mailchimp EE plugin was to help send event notifications to all the users on a list (thus the API to MailChimp). But in the links your support group recently sent to me, it appears that all this plugin does is automatically add event registrants to your MailChimp lists. The problem with that “automatic” adding of registrants to a list is a) duplication and b) Canada’s anti-spam legislation requires that they “opt in” to having their information added to the “EVents” list, for example. How do I get an event notification sent out?


Lorenzo Orlando Caum

  • Support Staff

September 8, 2014 at 4:37 pm

Hi,

The MailChimp add-on for EE4 does not send any event notifications to your attendees. It works similar to the MailChimp add-on for EE3 and adds attendees to a mailing list that you select.

You can uncheck the double opt-in through the MailChimp add-on for Event Espresso 4:

http://ee-screenshots.s3.amazonaws.com/2014/08/ee4-mailchimp-key.png


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

September 8, 2014 at 4:37 pm

Hi,

The MailChimp add-on for EE4 does not send any event notifications to your attendees. It works similar to the MailChimp add-on for EE3 and adds attendees to a mailing list that you select.

You can uncheck the double opt-in through the MailChimp add-on for Event Espresso 4:

http://ee-screenshots.s3.amazonaws.com/2014/08/ee4-mailchimp-key.png


Lorenzo


bdearth

September 9, 2014 at 7:45 am

Thank you for clarifying that. How does the double opt-in actually work? Does it ask the registrant a question through a confirmation e-mail? If it is unchecked, does it simply NOT add them to the ongoing list? And, so then, other than adding them to your “events” list, what is the purpose of the MailChimp integration? Can you go to MailChimp and use that site for notification?


Josh

  • Support Staff

September 9, 2014 at 7:54 am

Hi Betty,

Mailchimp has some documentation on how the double opt-in works:

http://kb.mailchimp.com/lists/signup-forms/the-double-opt-in-process

The sole purpose of the MailChimp integration is for automatically signing up people to your MailChimp mailing list. If they opt-in they’ll be added to your MailChimp list and then you can use all of MailChimp’s wonderful email newsletter features accessed from MailChimp.com.


bdearth

September 9, 2014 at 8:16 am

Thank you for your patience. I now understand what the integrator is for. However, can you then explain the widget in the bottom-right column, inside the event editor, called “MailChimp List”, and which defaults to “Do Not Send to MailChimp” and then gives you the dropdown option to select a list. This implies to the user that you can “send” this event to a list and the only list provided is the only one I currently have in MailChimp. This widget is display whether or not I have Double Opt-In selected in the settings.


Tony

  • Support Staff

September 9, 2014 at 8:50 am

This implies to the user that you can “send” this event to a list and the only list provided is the only one I currently have in MailChimp.

Within each event you need to select the list that you wish that events attendees to be linked to.

If you only have one list you’ll need to select that list for each event.

The reason for this is within MailChimp you can create multiple lists, and/or lists containing multiple ‘groups’ to allow you to filter the lists and select specific subscribers.

Say you have a single list to store all of your events, you can create groups within that list that people will be allocated within when they are subscirbed to that list. You can then select only the subcribers within that list to target your campaign to (through MailChimp)

For more information on groups check here:

http://kb.mailchimp.com/lists/groups-and-segments/add-groups-to-a-list

But essentially that box within the Event allows you to select which of your MailChimp lists your events attendees are subscirbed to, and what information you send over to MailChimp.

The lists need to be created within MailChimp before they will show in your event editor.

Viewing 18 reply threads

The support post ‘MailChimp Plugin – MailChimp List Integration box is not appearing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso