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Brilliant Baby & Beyond
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September 7, 2023 at 4:01 pm
We have had the mailchimp add on for many months. No issues. Today there is an error message in EE that states, “Invalid Mailchimp API”. I generated a new API on mailchimp. I entered it into EE and it keeps stating invalid API key. I then looked at all of our events and the mailchimp ad on is not even showing up.
Thank you for your help!
Laura
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Tony
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September 7, 2023 at 4:30 pm
Hi Laura,
Which version number of the MailChimp Add-on are you currently using?
2.5.0.p is the latest and MailChimp recently made changes to how the API works so you’ll need that version for it to work.
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Brilliant Baby & Beyond
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September 8, 2023 at 10:06 am
Hello,
Thank you for the information. I have looked and I am unable to locate where I would find the version of Mailchimp that I am using. Could you please advise? Thank you!
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Tony
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September 8, 2023 at 11:00 am
Go to Dashboard -> Plugins.
Search for MailChimp there and you’ll see a plugin from Event Espreso, it’ll show the version number there.
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Brilliant Baby & Beyond
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September 8, 2023 at 11:11 am
Thank you! I found it and it had an update needed. So I did the update and it is 2.5.O But I do not see the mailchimp listed now on my events.
Thank you
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Tony
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September 8, 2023 at 12:23 pm
Do you see MailChimp listed under the Event Espresso main menu?
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Brilliant Baby & Beyond
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September 8, 2023 at 12:24 pm
yes. Do I need to make an new API key?
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Tony
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September 8, 2023 at 12:47 pm
You shouldn’t need to no.
Does it show the key as valid when you save?
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Brilliant Baby & Beyond
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September 8, 2023 at 12:48 pm
In EE it does not show an API key now
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Brilliant Baby & Beyond
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September 8, 2023 at 12:52 pm
I made a new API key and it appears all is working now.
Thank you!
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Tony
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September 8, 2023 at 1:44 pm
Oh! Very strange.
I’ve not had any reports of having to create a new API key, I’ll make a note of that.
I’m glad you found a solution 🙂 any further issues please let me know.
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