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Lost Method of Payment options

Posted: August 11, 2014 at 4:37 pm


Lisa

August 11, 2014 at 4:37 pm

Can you please help me? I have upgraded the EE4 / Calendar and added the new plugin for listing events. Now when you are registering for an event the Method of Payment buttons have disappeared?! Can you please advise what has happened? I have checked in the administration section and they are enabled.

http://www.brismarkonline.com.au/training/registration-checkout/?ee=_register


Josh

  • Support Staff

August 11, 2014 at 5:02 pm

Hi Lisa,

Have you tried deactivating then re-activating the Payment Methods again?


Lisa

August 11, 2014 at 5:03 pm

Yes I did Josh – no luck.


Josh

  • Support Staff

August 11, 2014 at 5:12 pm

Hi Lisa,

Have you tried deactivating then re-activating the Event Espresso plugin again?


Lisa

August 11, 2014 at 5:15 pm

Yes, I even uninstalled and reinstalled a fresh copy.


Lisa

August 11, 2014 at 5:28 pm

When looking into the code it seems to be hidden?

<input type=”hidden” id=”spco-payment_options-action” name=”ajax_action” value=”espresso_process_payment_options”>


Josh

  • Support Staff

August 11, 2014 at 5:44 pm

The hidden input is supposed to be there with the options displayed after. Can you turn on WP_DEBUG? This may help narrow down what’s causing this.


Lisa

August 11, 2014 at 5:46 pm

How do I do that? sorry.


Lisa

August 11, 2014 at 5:50 pm

Found it – changed to true in config file.

This notice came up in dashboard:

Notice: Use of undefined constant SPCO_TEMPLATES_PATH – assumed ‘SPCO_TEMPLATES_PATH’ in C:\inetpub\wwwroot\training\wp-content\plugins\evtesp-brismark\evtesp-brismark-customisations.php on line 88

Notice: Use of undefined constant FHEE__EED_Single_Page_Checkout__registration_checkout__button_text__finalize_registration – assumed ‘FHEE__EED_Single_Page_Checkout__registration_checkout__button_text__finalize_registration’ in C:\inetpub\wwwroot\training\wp-content\plugins\evtesp-brismark\evtesp-brismark-customisations.php on line 90

Strict Standards: Non-static method Plugin_Revision_Control_Compat::options() should not be called statically, assuming $this from incompatible context in C:\inetpub\wwwroot\training\wp-content\plugins\revision-control\revision-control.php on line 252

Notice: Constant SPCO_TEMPLATES_PATH already defined in C:\inetpub\wwwroot\training\wp-content\plugins\event-espresso-core-reg\modules\single_page_checkout\EED_Single_Page_Checkout.module.php on line 127


Josh

  • Support Staff

August 11, 2014 at 6:05 pm

Hi Lisa,

Can you try deactivating the plugin that has the evtesp-brismark/evtesp-brismark-customisations.php file?


Lisa

August 11, 2014 at 6:11 pm

I did and this error message comes up:

This registration step could not be completed. Please refresh the page and try again. ( submit_reg_form_server_error )

If we have established that it is an error in the plugin created by the developer when making a new payment gateway – I will go back to him to fix.

Thank you for all of your help.


Josh

  • Support Staff

August 11, 2014 at 6:13 pm

You’ll likely need to start a new registration now that the other plugin has been deactivated.


Lisa

August 11, 2014 at 6:19 pm

I logged out and tried to enter a registration from scratch and the same error appears.


Josh

  • Support Staff

August 11, 2014 at 7:17 pm

I see that WP_DEBUG is still on. Can you set it back to false and save the wp-config.php file and try the registration again?


Lisa

August 11, 2014 at 9:32 pm

Sorry Josh,

I am still learning…. have set to false and the payment options are working. Thank you very much for your assistance, I will consult with the developer.

Lisa


Dean

August 12, 2014 at 2:39 am

No problem Lisa, please let us know if you require further assistance.

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