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Looking for step by step documentation for multiple ticket options

Posted: June 6, 2013 at 6:21 pm


Jon Wallace

June 6, 2013 at 6:21 pm

I have the latest version of the  personal license and the MER plugin – just bought and installed it today.  I see screenshots showing the online forms that I would like to mimic, but cannot find a video or step by step instructions to accomplish this when I am trying to set up the tickets on the event creation form.  (Also seeing very outdated support threads that don’t seem to apply anymore – so I am going to ask instead of pore through all those.)

I want to have an event where adults (over 21 years old) cost $20 each, and for $10 more, you can bring all of your minor kids.  I want the form to allow the user to select 1-9 adults (ie, themselves, a spouse, and an adult child) and also see a checkbox or way to pay the $10 more to allow all their kids that are under 21 to come.  I don’t need names or emails for for the kids, but it would be great if they have to tell me how many kids they are bringing.  Can someone help me through this??  I keep trying options, and get a different look to the form…but feel like I am missing something.

 


Jonathan Wilson

June 6, 2013 at 7:09 pm

Hi Jon,

The only way I can think to do what you want is to use the Price Modifier Add-on that is in the Pre-Release channel. You can get access to the pre-release channel here: https://eventespresso.com/2013/01/event-espresso-pre-release-channel/

With that add-on, you can add a custom question that will increase the price of the ticket when selected.

Let us know if you have questions.


Jon Wallace

June 6, 2013 at 7:18 pm

Thanks.  That sounds like a neat option, and I will get started on that.  But I am still lost on getting  the adult ticket part going.  Can you point me to some documentation…the MER documentation is all screenshots of what the form looks like to the customer, not what settings are used to make the form look that way.


Jon Wallace

June 6, 2013 at 8:22 pm

For starters, on this page (https://eventespresso.com/wiki/multiple-event-registration-add-on/) there is a screenshot of three rows of ticket options, each with a pull down to select the quantity.

How do I create that?  I have MER, and it is installed, but either it is not working, or I am confused about how to create this basic event example that is in the documentation.


Dean

June 7, 2013 at 2:31 am

Hi Jon,

First off MER has no options. It just works. 🙂

To create the example with the three rows and the dropdowns, you will need to go and create or edit an event and add more pricing options http://d.pr/i/O02h

The dropdowns next to it are the number of tickets that can be bought, so by default it is 1.

To increase that make sure the “Allow group registrations?” option in the event is set to yes and the “Max Group Registrants: ” has a number in it. These options are both on the right hand side in the event editor/creator just below the update button.


Jon Wallace

June 7, 2013 at 6:35 am

I tried all that, but I get one dropdown with three options, http://d.pr/i/BRh7 , 

not three separate options.

I have tried re-installing MER.  Any ideas?


Dean

June 7, 2013 at 6:41 am

I see the issue. You are looking at the event registration page instead of the Cart.

See here http://d.pr/i/eHV0 it shows a register or add to cart links? Click the add to cart will change it to view cart. Clicking that will take you to the cart page where you will see each price option with separate dropdowns.


Jon Wallace

June 7, 2013 at 7:26 am

I don’t have an add to cart option.  That is what I should see if MER was working properly, right?  Does it just show up, or is there something else I need to add or enable to have the cart option show?

To be clear, I should see the cart by having a shortcode like this on a page. [SINGLEEVENT single_event_id=”july20131-51afc805d3c42″]  Right??


Dean

June 7, 2013 at 8:37 am

Hi,

It will just show up, but no not on the single event, as that just shows the registration page. The add to cart shows up on the event list via the [ESPRESSO_EVENTS] (main shortcode) or the [EVENT_LIST] shortcode.

You can add an add to cart button to a single event though, it requires a, you guessed it, shortcode!

Check this out – https://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/ – you dont have to remove the form but its usually a good idea.


Jon Wallace

June 7, 2013 at 2:39 pm

[ESPRESSO_EVENTS]  does not work as a shortcode.  Does this mean something else is wrong with my setup??  I have deleted and reinstalled everything once already.

[EVENT_LIST] works fine. I added the cart link per the link to the documentation you provided.  But the results are not what I should see based on the documentation.

A few questions.  Is the
[ESPRESSO_CART_LINK anchor="Register for this Event" direct_to_cart=1 moving_to_cart="Redirecting to cart..."]
supposed to be in a page or post that is separate from the event? Or can that be right in the espresso event description field?

Second, when I simply put [ESPRESSO_CART_LINK] into the event description, it gives me a cart link, that is empty – no question in it.  see image – http://d.pr/i/rQgO

I thought maybe it wasn’t passing the id through, but I see the same result when I use this code, and then click on the Register link

[ESPRESSO_CART_LINK event_id="july2013swine1-51b2358383808" direct_to_cart=1 moving_to_cart="Redirecting to cart..."]

Why is this so difficult? Argh!

 


Josh

  • Support Staff

June 7, 2013 at 3:34 pm

Hi Jon,

The page with [ESPRESSO_EVENTS], is that the page that’s set as the main registration page. That’s the only page that should have the [ESPRESSO_EVENTS] shortcode on it.

With this one:

Is the
[ESPRESSO_CART_LINK anchor=”Register for this Event” direct_to_cart=1 moving_to_cart=”Redirecting to cart…”]
supposed to be in a page or post that is separate from the event? Or can that be right in the espresso event description field?

It can be either. If it’s not in the event description you’ll need to add event_id=”11″ (if it’s the event with the ID of 11, you can replace the numbers as needed)

Second, when I simply put [ESPRESSO_CART_LINK] into the event description, it gives me a cart link, that is empty – no question in it. see image – http://d.pr/i/rQgO

I’d need a link to the page to investigate this one.

I thought maybe it wasn’t passing the id through, but I see the same result when I use this code, and then click on the Register link
[ESPRESSO_CART_LINK event_id=”july2013swine1-51b2358383808″ direct_to_cart=1 moving_to_cart=”Redirecting to cart…”]

The event ID is a number, so if you change it to the event ID you’ll likely get what you’re looking for.

Hope that helps!


Jon Wallace

June 7, 2013 at 4:39 pm

Thanks – but still struggling.

I only have one event, its ID is 1.  Using event_id=”1″ or event_id=” still does not show the proper ticketing info.

Link to my draft event is here:

http://the82project.org/event-registration-2/?ee=1

This page looks ok (it would be better if ticket info showed here, but not critical – I guess I can add that to the text) but if you click on view cart, none of the questions or ticket options show up.

Again – what I am going for should be “out of the box” functionality, as shown on this page (https://eventespresso.com/wiki/multiple-event-registration-add-on/) where there is a screenshot of three rows of ticket options, each with a pull down to select the quantity.

 

 


Jon Wallace

June 8, 2013 at 4:05 pm

Any power users online this weekend?   I am still struggling with what should be a simple problem – trying to get my cart to look like the image in the MER documentation.  If anyone can help me get this solved over the weekend it would be much appreciated. I am a volunteer for a non-profit, and was hoping to get things up and running by tomorrow.

My forum post is here: https://eventespresso.com/topic/looking-for-step-by-step-documentation-for-multiple-ticket-options/

 

 


Jon Wallace

June 8, 2013 at 4:27 pm

I see one of my problems.  I would call it a bug.  While I am setting up and testing a new ticket for a new event, if the event status is set to DRAFT, then the ticket options do now show up in the shopping cart, so you cannot test them.

From a user standpoint, I would like to see this fixed one of two ways…either give me two license key codes, so I can test new events on my dev.mysite.com  until I am ready to go live, OR, allow the DRAFT mode to actually work.  (also, on the ?Help popup alongside the Event Status drop-down, DRAFT is not one of the status types that is described in the text, just Pulic, Waitlist, Ongoing, and Deleted.


Tony Warwick

June 9, 2013 at 5:28 am

Hi Jon,

Spotted your other post asking for anyone on the weekend so had a read.

You don’t need a second license key for your dev server.

The license key is used pretty much exclusively for automatic updates and support access for that domain as far as I’ve seen. Any dev server does NOT need the key input, in fact it just causes more problems as you then need it reset when you move to live.

The only difference will be on your dev site you’ll update the plugin manually (via ftp if a ‘live’ dev site) and see a notification on the dashboard each time you log in that no key is installed.

I can’t see your Draft event currently, neither can the staff here as it’s not public and they are not logged into the site, so can’t see whats going on currently.

Pretty much repeating whats above but if using the MER, you create the event with multiple pricing options, set display registration form to NO and add:

[ESPRESSO_CART_LINK event_id=”1″ direct_to_cart=1 moving_to_cart=”Redirecting to cart…”]

to the event description.

Personally if it were me I’d install ee on my dev server so I could make changes and test out events as live events without worrying people mate see/register with them. If its live the staff can also see whats happening easier.

Failing that make the draft event an actual live event and test it on the live site. (Dev would be better)


Jon Wallace

June 9, 2013 at 1:37 pm

Thanks a ton for that license advice.  (I saw the warning about it on my account page and didn’t want to mess with it.) I appreciate your looking at my post.

As for my issues, most are taken care of, now that I figured out DRAFT does not work with the shopping cart.

I have a few more questions with screenshots to assist.

First, is there a way to further edit the event page without having to customize the CSS?

See here: http://d.pr/i/stFY

Second, is there a way to make the questions required be only for the primary registrant when using MER?  See here: http://d.pr/i/bWIh

The other stuff would require using a not ready for prime time Beta addition…so I will address those questions elsewhere.

 

 

 


Tony Warwick

June 10, 2013 at 5:21 am

Regarding the first question, that’s from the page with the [Event_list] shortcode by the looks of it?

Without altering either the CSS, the event list template, or both you can not remove the price and the same applies for the View Details/Cart buttons.

The second question is asked a lot, unfortunately you can not add attendees using just their first name in the way you are planning, the last name and email are use fairly heavily within the plugin to register them.

The other option is to request NO addition info for the attendees but add a question to ask for the the first names of any addition attendees. Bit of a workaround and you’ll again need to make sure the price modifier is setup for your usage.

I can tell you this will be easier in 4.0 🙂


Jon Wallace

June 10, 2013 at 9:48 am

OK,understood.

With MER, there are likely to be different ticket prices, so having the shortcode pull out just the price for the first item and placing it on the event description is not a good thing, but I should be able to CSS it away.

Same thing with the info at the botttom, if I am already looking at the event, having a View Details link that actually shows less detail, and a view cart button that shows your cart before you have put anything in it does not make sense.  I hope these get addressed.

Can I get an opinion from you?  I am already going to have to go live with a Beta code – since I will need the price modifier capability.  You guys are- understandably- quite clear on not using Beta code live, but if I am going to have to for the price modifier, should i perhaps just try the 4.0 Beta as well?? I need very little power user functionality on the back end and the admin end, and have just a single event to create, and just really want my signup form/shopping cart to look nice.  Your thoughts?


Tony Warwick

June 10, 2013 at 11:44 am

Unfortunately none of the current addons will work with 4.0, it’s based on a totally different architecture than previous versions.

Not using Beta code is more based around the main EE version. If theres small issues with an add-on its not the end of the world, using Beta EE versions could mean losing days worth of bookings due to a spelling mistake or some other random beta issue. Its just not worth the risk in my opinion.

The addons are provided as Beta as in they are offered as free extras that the team have noticed users are asking for but currently the dev’s are focused on 4.0+, personally I use them (with some alterations :D) and dont have many problems at all really.

4.0 has taken alot of the pitfalls of 3.x and fixed them up and added them to the core. Problem is how much time do you spend working on 3.x to fix these issues which is time spent away from 4.0 with them already fixed… follow?

Personally I’d do the best you can with what you have currently (3.x.x plus add-ons) then when 4.0 comes out you can just make it… awsome lol.

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