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admin@KMCG
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June 11, 2016 at 4:02 am
Hi there,
Very new to EE so apologies for such basic questions!
I am having trouble logging in to the ipad or iphone app. I am entering what I believe to be the correct username, password and website address.
It keeps saying ‘invalid username, lost your password?’ but then gives no options for me to do anything else
Any ideas on this would be appreciated
Simon
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Tony
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June 13, 2016 at 4:04 am
Hi Simon,
Just to confirm, is this the app you are using?
https://itunes.apple.com/us/app/event-espresso-4/id1095432613?mt=8
Can you link us to an event so we can take a look please?
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admin@KMCG
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June 13, 2016 at 4:57 am
Yes that’s the app i’ve downloaded . How do i link you to an event? Sorry im completely new to this
Simon
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Tony
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June 13, 2016 at 5:21 am
No problem, you can just post the link to the event here.
So if you view the event in your browser and you can grab the address at the top. Just post that here, for example:
http://www.example.com/event/my-awesome-event/
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admin@KMCG
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June 13, 2016 at 6:26 am
** Removed – Tony **
-
This reply was modified 7 years, 11 months ago by
 Tony. Reason: Remove link
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Tony
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June 13, 2016 at 6:39 am
Thank you.
I’ve removed that link as that’s for editing your event, but looking here:
http://www.meditateinscotland.org/events/
It looks like you don’t have any active events currently?
Has the event you are working on been published?
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admin@KMCG
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June 13, 2016 at 6:41 am
No, it’s not been published because I dont really know what i’m doing yet so I just want to learn all about the plug in first before we use it. If I sent you our login details could you see if you can undertsnad why I am having problems logging in to the app?
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Tony
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June 13, 2016 at 6:46 am
Sure, you can use this form to send login details:
https://eventespresso.com/send-login-details/
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admin@KMCG
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June 13, 2016 at 6:59 am
Hi there,
Ok I got logged in to the app using the word press general log in details, I thought when I registered for EE the username and password I signed up with would be used for the sign in to the app and not the general wordpress login
Are there any online video tutorials for going through the whole EE4 set up ? I am a visual person and find following text very difficult when learning. If someone shows me something once I get it but find it difficult to follow scrolls of info
Simon
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Lorenzo Orlando Caum
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June 13, 2016 at 9:00 am
Hi Simon,
We have a quick start guide which has recommendations for getting up and running:
https://eventespresso.com/wiki/welcome-to-event-espresso/#event-espresso-4
Several of the tips and tutorials include links to video tutorials.
—
Lorenzo
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