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Gridtronics
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July 16, 2013 at 2:54 pm
sometime I can not find a record in our database when i type a person name in, it comes up with “No search results” but i know this student is there because i can find them by taking the long route and going directly to the event is there a fix for this,
Additionally we are using the beta attendee reassignment and it sent out a email saying the student paid 1,000,000 and ideas?
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This topic was modified 10 years, 9 months ago by
 Gridtronics.
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Gridtronics
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July 16, 2013 at 3:21 pm
please see the example
e hope that you will find this event both informative and enjoyable. Should you have any questions, please contact Info@metrosafety.ca.
If you have not done so already, please submit your payment in the amount of C$10000000.00.
Click here to review your payment information View Your Payment Details.
Have we Make a Mistake in Your contact Info Correct it Below.
Edit Registration Details
Thank You.
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Gridtronics
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July 16, 2013 at 3:35 pm
also i can not get the courses to sort in order by date is there some thing im missing please see link http://metrosafety.ca/ofa-level-1/ additionally some course will not show up in the short codes no matter what i do
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Josh
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July 16, 2013 at 3:44 pm
Hi Tommy,
It sounds like it might be a case where you’re viewing a filtered list of attendees. For example if the attendee was registered for an event that has already taken place or registration has closed, you’ll need to set the filter to “All events” before the attendee records for those events will be queried.
With the pricing, you may need to check the price of the registration in the attendee record to make sure that the price is entered correctly.
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Gridtronics
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July 16, 2013 at 4:19 pm
Ok what about the display problem in the event overview i see the event listed under the category but on the website it will not show and i got one event that is in July but its listed under a august course please see the link above what i want is to see all the courses listed date coming soonest to last
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Josh
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July 16, 2013 at 4:37 pm
For the events that are appearing out of order: This may be that the event start date is not formatted correctly. They should be entered in the following format:
yyyy-mm-dd
example:
2013-12-01
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Gridtronics
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July 17, 2013 at 8:45 am
ok tried that did not work the august 10 course will not show I tried changing the date it say its open, and its got a check mark in the correct cat but will not show up on website for the shortcode.
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Josh
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July 17, 2013 at 9:44 am
Hi Tommy,
What are the registration open and close dates for your Aug 10th event?
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Gridtronics
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July 17, 2013 at 2:31 pm
april 20 2013 open and aug 10 2013 close
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Josh
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July 17, 2013 at 2:51 pm
Hi Tommy,
Those should be changed to:
2013-04-20
and
2013-08-10
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